8v77 FAQ — Answers to all your questions

On the login page, click the "Forgot Password?" link. An OTP will be sent to your registered mobile number or email. Use that code to set a new password. The entire process takes just 2-3 minutes. Remember, 8v77 will never ask for your password.

Account verification is required before making a withdrawal. Simply upload a photo of your NID or passport along with a selfie to complete the process. Verification is usually done within 24 hours. KYC is carried out entirely for your own security.

No. Under 8v77's policy, each person is permitted to hold only one account. Attempting to create multiple accounts may result in all accounts being suspended and balances forfeited. If you'd like to close an old account and open a new one, please contact our support team.

Entering the wrong password multiple times will temporarily lock your account as a security measure. Wait 15–30 minutes and try again. If the issue persists, reach out to our 24/7 live chat support. Your account will be recovered quickly once your identity is verified.

8v77 accepts deposits via Mobile Banking, Nagad, Rocket, and other mobile banking methods, as well as bank transfers and cryptocurrency. Mobile Banking and Nagad are the fastest and most convenient options — funds are typically credited instantly.

The minimum deposit is just BDT 100, and a single transaction can go up to BDT 50,000. Premium accounts have higher limits, and regular players can request a limit increase — just contact support.

Mobile Banking and Nagad withdrawals are typically processed within 5–15 minutes. Bank transfers may take 1–3 business days. First-time withdrawals may require additional verification, which is completed within 24 hours. If you have any questions during the withdrawal process, feel free to contact support.

Wait 5–10 minutes first, as a small delay can sometimes occur. If your balance still hasn't been credited, take a screenshot of the transaction and note the transaction ID, then contact us via live chat. We'll verify and resolve it promptly.

8v77 does not charge any deposit fees. However, your mobile banking provider (Mobile Banking, Nagad, etc.) may apply a service charge. For withdrawals, most methods are free, though payment gateway fees may apply in some cases.

A welcome bonus is automatically credited when you register and make your first deposit on 8v77. Full details on the bonus amount and terms are available on the promotions page. Make sure your deposit meets the minimum threshold required to qualify.

A wagering requirement means you need to place a certain amount in bets before you can withdraw a bonus. For example, a 10x wagering requirement on a BDT 100 bonus means you must bet BDT 1,000 in total. Slots are generally the fastest way to meet wagering requirements. Bonuses cannot be withdrawn until the requirement is fully met.

Yes, logging in to 8v77 every day earns you a daily login bonus. The bonus amount grows the more consecutive days you log in. There are also weekly cashback and monthly loyalty bonuses available.

When a friend registers on 8v77 using your referral link or code and makes their first deposit, you'll receive a referral bonus. Your friend will also get a registration bonus. You can find your referral code on your profile page.

8v77 offers slots, Live Casino games (roulette, blackjack, baccarat), bingo, Sports Betting (cricket, football, tennis), virtual sports, and much more — with a library of over 500 games to choose from.

To join bingo on 8v77, start by purchasing a card. Once the live draw begins, numbers are called out — mark them off on your card as they appear. Complete the required pattern (a line or full house) and you win. Full rules are available on the bingo page.

8v77's servers automatically save your game session. Once your connection is restored, you can pick up right where you left off. For live games, the system resolves outcomes automatically. If you notice any balance discrepancy, please contact support.

Yes, 8v77 lets you bet on Bangladesh cricket as well as international cricket, the IPL, BPL, and the World Cup. With Live Betting, you can even place bets on matches already in progress. You can also bet on football, tennis, badminton, and more than 20 other sports.

Yes, 8v77 is a fully licensed and regulated platform. We use SSL encryption to keep your personal information and financial transactions secure. All games are audited by third parties to ensure fairness.

Go to your profile settings, navigate to the "Security" section, and enable 2FA. You'll receive an OTP on your mobile number, or you can use Google Authenticator. With 2FA active, no one can access your account even if they know your password.

Change your password immediately and notify our support team. You can also request a temporary account lock. The 8v77 security team is active around the clock and will act quickly to protect your account.

8v77 never sells or shares your personal information with third parties for marketing purposes. Data is only shared where legally required or necessary for payment processing. For full details, please refer to our Privacy Policy.

The 8v77 app can be downloaded directly from our app page. Android users can download and install the APK file. The app is also available for iOS users. Please avoid downloading from any third-party sites.

To install an APK on Android, go to your phone's Settings and enable "Unknown Sources" or "Install Unknown Apps." Then open the downloaded file and proceed with the installation. Once done, it's good practice to turn that setting off again for security.

First, fully close the app and relaunch it. Check that your internet connection is working. Install any available app updates. If the problem continues, try clearing the app cache or log in via your browser instead.

Yes, the 8v77 app offers the same games, payment options, bonuses, and support as the website — plus added perks like push notifications, faster loading, and a mobile-friendly interface. Many players actually prefer the app.